Dealership profitability relies on vehicle sales, yes, but just as significant — or more so — from the service department.
A 2020 study by U.S.-based Consumer Reports found that, compared with ICE vehicles, EVs and plug-in hybrids had 50-per-cent lower average lifetime repair and maintenance costs for the same distance driven. Will EVs pull back that needle? Logically, yes. Dealerships are the experts on the brand of EVs they sell. They will have the specialized parts, and their techs will have the specialized training and tools. By contrast, the aftermarket will have to be an expert on all EVs from every automaker. That level of training and commitment to tools and processes seems like a tall order.
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Source: TorontoStar - 🏆 60. / 55 Read more »
Source: TorontoStar - 🏆 60. / 55 Read more »