With Chinese New Year less than two weeks away, crowds of people have started streaming into Chinatown to pick up festive goods or to soak up the atmosphere.
Describing how he had spent the day shopping with his wife, the 64-year-old said: "It may be a Saturday, there were many cars parked there." It turns out that the gantry barriers at the car park's exit on the ground floor had malfunctioned, leaving 100 vehicles trapped inside the building.