Longtime RAA members like Ms Watson and Mr Fowler have both pleaded with their insurer to consider renting office space somewhere in the city."If they don't want to have a big shop open, why can they not have a shopfront — a little stall or shopfront or even rent a room in someone else's big business?" Ms Watson said.
One of the key reasons cited for the office closure by the RAA has been customers transitioning to internet and phone payments. She added that a range of options was explored "before making the difficult decision to close the Broken Hill shop". Ms Norman said she believed members would still receive quality support despite the closure, with the option of paying by cheque still available.
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