The majority of consumers are uncomfortable with the deployment of robotaxis in the U.S., and even those who are excited about the technology have some damning feedback from their early rides in this novel technology. Just 27 percent of people who live in communities where autonomous vehicles are being tested, but have not ridden in them, are comfortable sharing the road with them. Meanwhile, just 20 percent of drivers nationwide are comfortable with the technology.
Read: Feds Open Investigation Into Cruise’s Autonomous Vehicles Over Pedestrian Safety Riders are not satisfied with the price of riding in a robotaxi, nor with its accessibility for passengers with disabilities, and the customer support while in the vehicle leaves a lot to be desires. Riders are also dissatisfied with the vehicles' service area and coverage, but that has more to do with regulations than the autonomous vehicles themselves.