After the carsharing company charged a woman a $300"cleaning fee" for bringing her canine on board a GetGo vehicle without a pet carrier, she shares the challenges of finding transportation for her and her large dog., pets are only allowed in its vehicles if they are kept in locked carriers as pet fur can cause an allergic reaction for other users."Please note that there will be a cleaning fee of up to $300 imposed for drivers found leaving the car in dirty condition .
She told Stomp:"The intent is not to sow discord or refute any specific incidents involving using their service with a large breed dog. The Stomper added that the community standards set by GetGo presented"an inherent contradiction and an element of discriminatory practices". A cleaning fee of up to $300 would imposed for drivers found leaving the car with pet fur on the upholstery.In her email correspondence with GetGo, the company addressed the issue of crates by sending her a link to the website for"GetGo has a range of vans available for booking, which will certainly fit large crates," added the company.
She pointed out that the vans that GetGo offered were not readily available in all locations, particularly near her home and might require a different class of driver's licence, which not all GetGo users possess. "However, as GetGo grows, this will be looked into, as it is a means of providing an extraordinary service."