Investigative reporter Amy Davis is looking into what happens when they don’t and who’s responsible.Houston police say getting the numbers of how many vehicles are stolen from repair shops or service centers at car dealerships will take some time because the reports aren’t easily searchable by the type of business the vehicle was stolen from. Anecdotally the general manager of one local dealership told me Houston area car dealerships are seeing more of these thefts of customers’ cars.
“Almost 200 miles,” said Norsworthy. “My heart sank initially. And I’m trying to figure out what exactly happened with my vehicle? Is it someone from the dealership in my vehicle? I just didn’t know. I was very scared and nervous because it wasn’t where I left it.” KPRC 2 Investigates car stolen while at dealership. Parking lot cameras driving around the dealer's lot.A man got out of the car, went into the service department and casually took the keys to Norsworthy’s Aviator off of the service desk. He then went back outside and used the key fob to find the SUV.
“I felt like if I was leaving my vehicle with West Point Lincoln Sugar Land, that they would make sure that my vehicle, the keys and my property would be secure,” said Norsworthy.KPRC 2 Investigates vehicle stolen from repair shop.It’s why car owners believe the dealership should replace their vehicles. University of Houston consumer attorney Ryan Marquez explained it in legal terms.
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