Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.The founder of Tarlen Carshare, Charles Aruya, offers some practical tips to help users maximise their car sharing experience.
To ensure safety and reliability, all users undergo a Know Your Customer check. Aruya clarifies: “We ask them to take a photo of their face and both sides of their driver’s licence. Our systems vet them and, if approved, they can proceed to book a car. In the case of verification issues, users can reach out for manual verification. Car owners also have the option to vet renters themselves, if they wish.
Before handing over the keys, car owners need to document the vehicle’s condition, taking photos of the interior, exterior, rims and tyres, and upload them via the app. They must also document the mileage and fuel level, supported by a photo of the dashboard display. Renters follow a similar process, taking a selfie with their driver’s licence and uploading photos of the car’s condition and dashboard display.
He also warns against renters making bookings directly with hosts instead of via the app. “Doing so means that the renter evades all of the security checks that we have in place, and also doesn’t have to pay a deposit. This opens up both parties to risk. We strongly advise both host and renter against taking transactions outside of the app because then none of our guarantees hold.
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Source: ITWeb - 🏆 45. / 51 Read more »