MHV Autohaus bagged the most awards of the night with the Best Overall Dealer for 2018, Best Dealer within Klang Valley, Best Sales Manager, Best Aftersales Manager, Best Part Manager, RQWC Champion for Service Advisor category and RQWC Champion for Parts Service category.Passenger Cars Malaysia celebrated its dealer accomplishments at the recent 2018 Volkswagen Dealer Awards Night held in Kuala Lumpur.
The judging and scoring criteria were based on the dealer’s efforts in sales and marketing, aftersales, customer satisfaction, dealer standards compliance and manpower qualification.The title of Best Overall Dealer for 2018 went to MHV Autohaus , which also won Best Overall Dealer in 2017.- Category A – 4S centres: Wearnes Automotive.- Category C – Dealers out of Klang Valley: Lee Motors Autohaus.
The criteria include sales and aftersales targets, customer satisfaction, adherence to processes and procedures and attaining required training and qualifications.- James Leong from MHV Autohaus for Best Sales Manager.- William Loh from MHV Autohaus for Best Aftersales Manager.- Azrul Muzakhair from Wearnes Sg Besi for Best Service Advisor.
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