has announced a new smartCare after-sales service programme, said to be designed to “ensure the roadworthiness of all smart vehicles and provide proactive support to existing smart owners.”. This monitors the battery health in real time and sends alerts of potential issues to smart Central in China, enabling necessary proactive actions to be taken to maintain optimal performance and reliability.
Its local repair partner centre is said to be staffed by battery technicians that all carry a qualified certificate of training. Meanwhile, smart’s after-sales team consists of highly-trained EV experts supported by smart Central. They are claimed to undergo continuous training and have up-to-date knowledge of EV technology.
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