KUALA LUMPUR, July 2 — The Ministry of Transport is ramping up its VEP operations to handle the surge in applications from Singaporean vehicles entering Malaysia from October 1.
This follows the government’s announcement requiring all foreign-registered vehicles from Singapore to possess a VEP for land travel. The move has seen a significant increase in applications, with the number received in a single month exceeding the total for all of 2023 . To address this, the ministry has tripled its email support staff dedicated to VEP inquiries, from five to 15. Additionally, the number of personnel at the VEP collection centre in Johor Baru has been bolstered, growing from seven to 12.report, Transport Minister Anthony Loke said: “We are committed to ensuring a smooth transition for applicants.”
“The backlog is expected to be cleared within the next few weeks,” Straits Times quoted the minister as saying during a press conference in Putrajaya.Vehicle owners can now make changes and renew permits electronically via the VEP portal, eliminating the need for physical visits.Starting August 1, road users will have the option to pay the RM20 road charge using credit and debit cards, in addition to the existing Touch ‘n Go cards.
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