NYT learns how GM car buyers wound up in a program that raised insurance rates

  • 📰 therealautoblog
  • ⏱ Reading Time:
  • 40 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 19%
  • Publisher: 51%

Car Car Headlines News

Car Car Latest News,Car Car Headlines

The NYT discovers how dealer salespeople were opting buyers of GM cars into a the Smart Driver+ program that could raised a driver's insurance rates.

The story about GM sharing driving data from connected vehicles with third parties now has a third installment. The quick recap is that New York Times reporter Kashmir Hill broke the news that GM was selling driving data about specific drivers and specific trips to LexisNexis and Verisk, two companies that help auto insurance companies gauge risk. The drivers had been enrolled in a program called Smart Driver+, a driving gamification program described by GM as a way to improve one's driving.

Hill said she and her husband checked the OnStar app to see if they were enrolled in Smart Driver; the app told them they weren't. Then they logged into OnStar at a computer, which told them they were enrolled. GM told Hill a"small population" of owners encountered this"bug" that leads to the app showing erroneous information.

When Hill drove to the dealership to ask more questions, she wrote," more senior salesman said they always have the customers accept the terms themselves. Maybe our salesman misspoke on the phone and my husband and I have forgotten a moment during our car purchase when we were asked to tap 'yes' on this screen." Hill admits she might have forgotten, there's a lot of paperwork to complete to close a sale.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 528. in ERROR

Car Car Latest News, Car Car Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

VIDEO: Truck driver stops wrong-way driver on Arizona freewayThe suspect is in custody after driving the wrong way on the Loop 303 freeway, narrowly missing dozens of cars.
Source: 12News - 🏆 586. / 51 Read more »